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VinAI launches groundbreaking driving technology at CES 2023

Vingroup

HANOI, VIETNAM - Media OutReach - 7 January 2023 - VinAI announces the world-first Auto Mirror Adjustment (AMA) and 'Jelly View', the two newest features of the cutting-edge Driver and Occupants Monitoring Systems and Advanced Surround View Monitoring Systems. VinAI is transforming the automotive industry by ensuring that driving is both safe and comfortable via cutting-edge AI Technology in the form of smart in-vehicle solutions. At CES 2023, VinAI brings a new generation of smart products to be experienced in the VinFast VF 8 and VF 9. The specially-equipped EVs are fitted-out with the full suite of Driver and Occupants Monitoring System and Advanced Surround View Monitoring System containing innovative AI technology developed by VinAI. The new two superior features introduced to the public include: Auto Mirror Adjustment: This world-first feature gives drivers the power of personalized perfect mirror adjustment by just pressing a button. The feature will then provide the optimal mirror alignment position to make driving safer. Normally, this problem would require two or more cameras to solve, but VinAI can accurately predict eye position with just one infrared camera. This feature is demoed live, in addition to the full range of Driver and Occupants Monitoring System (DMS/OMS) which includes highly accurate Facial Recognition for theft prevention, Driver Drowsiness and Attention Warning, Advanced Driver Distraction Warning, and dangerous behavior detection. DMS/OMS can run on multiple SoCs such as Nvidia, Qualcomm, Renesas, Ambarella, and others. Jelly View: The newest feature of the Advanced Surround View Monitoring System (ASVM), Jelly View offers a fully transparent, 360-degree view of the car, which provides live-time undisturbed imagery of all surroundings. It offers a complete visual awareness of the environment around the car and identifies obstacles in "blind" areas, shown as a smooth and high-quality 360/3D view reconstructed by combining the images from four fisheye cameras with best-in-class algorithms. VinAI’s ASVM system is optimized to deliver best-in-class image stitching quality with high performance and low computation cost. The system is also flexible and can run on different hardware platforms so that it can be integrated into various car ranges from different segments. About VinAI Founded in 2019, VinAI is a global top 20 AI research-based company with a myriad of practical research projects and products. VinAI's headquarters are in Hanoi (Vietnam), with additional locations in Ho Chi Minh City, the United States, Australia, and Europe. Bringing together almost 200 high-profile researchers and engineers, VinAI sets out to transform its state-of-the-art AI research technology into products and services that solve real-world problems. VinAI is currently led by AI/Machine Learning and Mobility Experts from Google DeepMind, Adobe, Stanford Research Institute, Bosch, Audi, Volkswagen, Toyota, DARPA Urban Challenge, Monash University, CMU, and the University of Oxford. Website: https://www.vinai.io/ Contact Details Media Contact v.chidqd1@vingroup.net Company Website https://www.vinai.io/

January 07, 2023 08:30 AM Eastern Standard Time

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Meet the Humanoid Robot Helping Care For Japan’s Aging Population

MarketJar

The robot gently closed a claw "hand" around the phone, lifted it above eye level, and took a selfie as its digital eyes briefly changed into hearts. This is Aeo, the newest robot from Aeolus Robotics, which was just on display at CES 2023, the biggest consumer technology show in the world. Aeolus’ goal is to create robots that will enhance quality of life and advance the positive impact robots already have on society. With features like the capacity to deliver food and medication to elderly people, the Aeo was created to be a helper. With its nimble mechanical robotic arms, it can lift an 8-pound cooler with ease and hold a phone without dropping or breaking it. Aeo uses numerous cameras and IR sensors on its base for its autonomous navigation. It can navigate a room, open doors and ride elevators with its nimble right arm, all while using its left UV light to clean surfaces (an important tool for places like schools and hospitals). It can be used for security, food delivery, and patrolling. If needed, the robot can be manually operated remotely, although the company claims that few situations require that level of control. The Aeo robot, which is meant to take some of the work off of real people and enhance the quality of life for those in care, has been lending a hand at eldercare homes in Japan since its debut at CES 2018. This service could be essential to Japan, which has by far the highest senior population ratio in the world, with 29.1% of the population over 65 years old. Of course, it isn’t just old folks' homes that are in need of a helping hand. The global labor shortage is leaving several industries short on staff. Security Robots Market Could Quadruple by 2030 Because of the severe labor scarcity in the security sector, relying on machines and robots is becoming more attractive. As a result, the market for security robots is expected to increase by almost 400% by 2030. Around the world, security robots are being used in parking lots, malls, campuses, or schools and rising global demand for security robots and rising adoption of advanced automation techniques is expected in the market. Among the companies involved in the space is Knightscope, Inc. (NASDAQ:KSCP), a leading Silicon Valley developer of Autonomous Security Robots (ASRs) that deter, detect, and report using revolutionary technology that has been shown to help fight crime. Since its founding in 2013, Knightscope has developed its own proprietary tech and put it to use in the field for more than 1.8 million hours. To do this, the company drew on four cutting-edge technologies: autonomous self-driving capabilities, robotics, artificial intelligence, and electric vehicles. The company went public on the NASDAQ in January 2022 after raising over $120 million in funding and drawing more than 35,000 investors. Knightscope has continued to broaden its customer base with a string of new contracts. Some of Knightscope's new clients are a global company that makes and sells medical and laboratory supplies, two hotels, a sports complex in New York, a multi-family housing complex in Pennsylvania, and the University of New Jersey, which has a 41-machine contract with Knightscope. The public safety innovator is kicking off the New Year with four new contracts for a total of eight new machines, including three K5 Autonomous Security Robots (ASRs) and five K1 Blue Light Towers. Knightscope’s new clients include one of the largest security companies in the United States, an American entertainment company that runs entertainment, sports content, and casino gaming businesses all under one roof, a real estate developer in Chicago, Kansas City, and St. Louis, and a teaching hospital in New York that has been open for almost 100 years. Knightscope’s roster of clientele now includes the government, public institutions and commercial businesses including Fortune 1000 companies, entertainment venues, hospitals, school campuses, storage facilities, logistics, manufacturing plants and more. For more information on Knightscope, Inc. (NASDAQ:KSCP) and the projects it is working on, visit this link or the company's official website. Disclosure 1) The author of the Article, or members of the author’s immediate household or family, do not own any securities of the companies set forth in this Article. The author determined which companies would be included in this article based on research and understanding of the sector. 2)The Article was issued on behalf of and sponsored by, Knightscope, Inc. Market Jar Media Inc. has or expects to receive from Knightscope, Inc.’s Digital Marketing Agency of Record (Native Ads Inc.) ninety six thousand USD for 7 days (9 business days). 3) Statements and opinions expressed are the opinions of the author and not Market Jar Media Inc., its directors or officers. The author is wholly responsible for the validity of the statements. The author was not paid by Market Jar Media Inc. for this Article. Market Jar Media Inc. was not paid by the author to publish or syndicate this Article. Market Jar has not independently verified or otherwise investigated all such information. None of Market Jar or any of their respective affiliates, guarantee the accuracy or completeness of any such information. The information provided above is for informational purposes only and is not a recommendation to buy or sell any security. Market Jar Media Inc. requires contributing authors to disclose any shareholdings in, or economic relationships with, companies that they write about. Market Jar Media Inc. relies upon the authors to accurately provide this information and Market Jar Media Inc. has no means of verifying its accuracy. 4) The Article does not constitute investment advice. Each reader is encouraged to consult with his or her individual financial professional and any action a reader takes as a result of the information presented here is his or her own responsibility. By opening this page, each reader accepts and agrees to Market Jar Media Inc.'s terms of use and full legal disclaimer as set forth here. This Article is not a solicitation for investment. Market Jar Media Inc. does not render general or specific investment advice and the information on PressReach.com should not be considered a recommendation to buy or sell any security. Market Jar Media Inc. does not endorse or recommend the business, products, services or securities of any company mentioned on PressReach.com. 5) Market Jar Media Inc. and its respective directors, officers and employees hold no shares for any company mentioned in the Article. 6) This document contains forward-looking information and forward-looking statements, within the meaning of applicable Canadian securities legislation, (collectively, “forward-looking statements”), which reflect management's expectations regarding Knightscope, Inc.’s future growth, future business plans and opportunities, expected activities, and other statements about future events, results or performance. Wherever possible, words such as “predicts”, “projects”, “targets”, “plans”, “expects”, “does not expect”, “budget”, “scheduled”, “estimates”, “forecasts”, “anticipate” or “does not anticipate”, “believe”, “intend” and similar expressions or statements that certain actions, events or results “may”, “could”, “would”, “might” or “will” be taken, occur or be achieved, or the negative or grammatical variation thereof or other variations thereof, or comparable terminology have been used to identify forward-looking statements. These forward-looking statements include, among other things, statements relating to: (a) revenue generating potential with respect to Knightscope, Inc.’s industry; (b) market opportunity; (c) Knightscope, Inc.’s business plans and strategies; (d) services that Knightscope, Inc. intends to offer; (e) Knightscope, Inc.’s milestone projections and targets; (f) Knightscope, Inc.’s expectations regarding receipt of approval for regulatory applications; (g) Knightscope, Inc.’s intentions to expand into other jurisdictions including the timeline expectations relating to those expansion plans; and (h) Knightscope, Inc.’s expectations with regarding its ability to deliver shareholder value. Forward-looking statements are not a guarantee of future performance and are based upon a number of estimates and assumptions of management in light of management’s experience and perception of trends, current conditions and expected developments, as well as other factors that management believes to be relevant and reasonable in the circumstances, as of the date of this document including, without limitation, assumptions about: (a) the ability to raise any necessary additional capital on reasonable terms to execute Knightscope, Inc.’s business plan; (b) that general business and economic conditions will not change in a material adverse manner; (c) Knightscope, Inc.’s ability to procure equipment and operating supplies in sufficient quantities and on a timely basis; (d) Knightscope, Inc.’s ability to enter into contractual arrangements with additional Pharmacies; (e) the accuracy of budgeted costs and expenditures; (f) Knightscope, Inc.’s ability to attract and retain skilled personnel; (g) political and regulatory stability; (h) the receipt of governmental, regulatory and third-party approvals, licenses and permits on favorable terms; (i) changes in applicable legislation; (j) stability in financial and capital markets; and (k) expectations regarding the level of disruption to as a result of CV-19. Such forward-looking information involves a variety of known and unknown risks, uncertainties and other factors which may cause the actual plans, intentions, activities, results, performance or achievements of Knightscope, Inc. to be materially different from any future plans, intentions, activities, results, performance or achievements expressed or implied by such forward-looking statements. Such risks include, without limitation: (a) Knightscope, Inc.’s operations could be adversely affected by possible future government legislation, policies and controls or by changes in applicable laws and regulations; (b) public health crises such as CV-19 may adversely impact Knightscope, Inc.’s business; (c) the volatility of global capital markets; (d) political instability and changes to the regulations governing Knightscope, Inc.’s business operations (e) Knightscope, Inc. may be unable to implement its growth strategy; and (f) increased competition.Except as required by law, Knightscope, Inc. undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future event or otherwise, after the date on which the statements are made or to reflect the occurrence of unanticipated events. Neither does Knightscope, Inc. nor any of its representatives make any representation or warranty, express or implied, as to the accuracy, sufficiency or completeness of the information in this document. Neither Knightscope, Inc. nor any of its representatives shall have any liability whatsoever, under contract, tort, trust or otherwise, to you or any person resulting from the use of the information in this document by you or any of your representatives or for omissions from the information in this document. 7) Any graphs, tables or other information demonstrating the historical performance or current or historical attributes of Knightscope, Inc. or any other entity contained in this document are intended only to illustrate historical performance or current or historical attributes of Knightscope, Inc. or such entities and are not necessarily indicative of future performance of Knightscope, Inc. or such entities. Contact Details James Young +1 800-340-9767 campaigns@pressreach.com Company Website https://pressreach.com

January 06, 2023 10:00 AM Eastern Standard Time

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CES 2023 Sneak Peek with Mario Armstrong

News Media Group, Inc.

Contact Details News Media Group, Inc. Karl Wayne +1 334-440-6397 karl@newsmg.com Company Website https://newsmg.com/

January 06, 2023 07:00 AM Eastern Standard Time

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CES 2023 First Look with Carley Knobloch

News Media Group, Inc.

Contact Details News Media Group Karl Wayne +1 561-602-5626 karl@newsmg.com Company Website https://newsmg.com/

January 06, 2023 06:00 AM Eastern Standard Time

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ARway Corp announces major update to ARway platform with launch of V2.0 SDK version

ARway

Contact Details Proactive Canada Proactive Canada +1 604-688-8158 na-editorial@proactiveinvestors.com

January 06, 2023 12:14 AM Pacific Standard Time

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Verità Continues Growth in the New Year with an Acquisition Significantly Increasing the Company’s Size and Depth in the Great Lakes Region

Verità Telecommunications Corp.

Verità Telecommunications closed off 2022 with the acquisition of Taylor Telecommunications Inc. Taylor Telecommunications, founded by Tam Taylor has been in the industry since 1978, offering Outside Plant Services (OSP) for seamless communications. The result of two close-knit, family-based companies coming together is credited to the commitment of the Taylor and Verità teams. “More than profitability, it is about prioritizing the people and culture of the organization to succeed with continued progressive growth and development for our team and our clients,” said Verità’s President, Michael Falsetti of the acquisition. What this means in terms of growth and advancement for Verità includes Taylor’s 130 employees, trucks, tools and equipment, with added coverage in Cleveland, Akron, Youngstown, and Columbus. This expansion is expected to create an additional 100 jobs in the Great Lakes Region as well. In addition, the acquisition is expected to be a 70% revenue increase for the company in 2023. We look forward to welcoming the Taylor team to the Verità Family. Together we will serve Ohio, the Great Lakes Region and the Southeast Region with an increased depth of service, expertise and expanded team. Earlier this year, Verità Telecommunications announced the purchase of Nomad Tower Services, which included a $10 million investment in a new facility in Michigan. Like the Nomad Tower Services, LLC acquisition, Taylor Telecommunications will continue to operate as a division of Verità Telecommunications. “Bridging the digital divide is crucial to the growth and advancement of our communities in the Great Lakes and Southeast regions. The continued expansion of Verità brings the strengths and expertise of longstanding telecommunication companies together to provide a full scope of services to the region”, said Michael Falsetti. Verita will continue its expansion in the Great Lakes and Southeast Region this year through organic and acquisition growth with, yet another transaction slated in late Q1 of 2023. We believe this growth enhances opportunities for our employees and allows us to provide single source large turnkey solutions for our customers thereby strengthening our relationships. Verità is a family-owned business that operates on the philosophy of a collective commitment with the team that is valued and recognized as an important part of the success of the business and Verità clients. These values extend outside of the company through the many community initiatives that Verità supports. “Taylor Telecommunications has been connecting our community for 40 years. As we move forward together with Verità our teams will continue to provide seamless connectivity with expanded capabilities across the Great Lakes and Southeast region,” said Tam Taylor, Founder of Taylor Telecommunications. Verità Telecommunications currently provides single source solutions for telecommunications providers such as AT&T, Verizon, Charter, Everstream Solutions, Comcast, T-Mobile and Dish in several other states including Illinois, Michigan, Indiana, Missouri and other areas in Ohio. With advanced equipment, state-of-the-art technology and a skilled team, Verità is dedicated to becoming a seamless part of the success of each project. From Design and Engineering to wireline and wireless construction, Verità ’s full scope of services and team are focused on building the future of infrastructure to support continued access to reliable connectivity, regardless of location. About Verità Telecommunications Corporation Plymouth, Michigan-based Verità Corporation is a turnkey telecommunications contractor offering a one-stop shop for design and construction of telecommunications networks. Verità provides tomorrow’s communications infrastructure today. Learn more about The Verità Way™ in thought, action, and operation at www.veritàcorp.com. Contact Details Amanda Iera +1 313-571-1858 aiera@experiencedmg.com

January 05, 2023 03:39 PM Eastern Standard Time

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OV Loop Launches Community Empowering Super-App Platform Ahead of Big Players

OV Loop

OV Loop announces the launch of its Community Empowering Super-App Platform at CES, the Consumer Electronics Show, January 5-8, 2023, in Las Vegas. The team will showcase its platform with omnichannel commerce tools for brands and a private wallet & messenger for people at booth #3561 LVCC West Hall, the OV Loop app is now in beta and available for download. Super-Apps have been in the press a lot recently, with Musk, Dorsey, Zuckerberg, and major tech players all wanting to own one. Two super-apps already dominate commerce in China with $70T+ in turnover, but not one has emerged in the U.S. despite 8 years of Apple Pay, Google Pay, and Samsung Pay. Why? OV Loop CEO Will Graylin, former Global Co-GM of Samsung Pay, explains, “A true U.S. super-app will emerge, it just won’t be from big players that exploit people’s data to disintermediate brands, nor from walled gardens that require people to change their phones, or merchants to change their POS to get their service. This Web2 DNA of Fragmentation, Exploitation, and Disintermediation (FED) is causing the very pain that super-apps are supposed to address. People are FED up with incessant spam, ads, identity theft, and poor customer experiences, while brands are struggling to find and keep customers with incompatible POS and rewards, and ineffective engagement tools. Becoming a U.S. super-app will require a very different Web3 DNA of Universality, Privacy, and Community to bring people and brands closer together.” OV Loop was designed from scratch to be a community empowering super-app, with the Universality of omnichannel engagement and loyalty via private wallets and messengers that work across people’s existing devices and merchants’ existing POS virtually everywhere. OV provides next-gen Privacy by giving people full control and self-custody of their keys and data. OV’s mission is to rebuild Communities by facilitating more direct, more frictionless, and more rewarding relationships between brands and people. OV founders are Mobile Wallet and POS pioneers. They invented a mobile wallet that became Samsung Pay to compete with Apple Pay, and launched a mobile POS company (Roam Data acquired by Ingenico) that became the largest supplier of mPOS for Merchant Service Providers (MSP) competing against Square. Now OV founders have launched a super-app platform, with patented omnichannel rewards and engagement tools for brands that work directly with customers’ private universal wallet & messenger, across devices and channels, all without costly POS changes. “People want convenient personalized services without sacrificing privacy. Brands want more sales and loyal relationships without costly POS changes or complex integrations.” Graylin added, “That’s what we’re building, and I’m so excited about the roadmap we have ahead to incorporate value from banks, insurance companies, transportation companies, and more. I know we’re a small acorn today, but we have the right DNA to become a large Sequoia tree when we deliver the right value for people and brands and the partners that serve them. Our goal is to build a better, more trusted commerce community, centered on LOVE, because the spirit of love is at the heart of all good relationships. ‘O’ and ‘V’ are the two letters at the center of LOVE. I’m hopeful people reading this will join OV Loop, to help make our future better together.” OV Loop is actively partnering with MSPs and ISVs that need a super-app platform to serve their merchants and fend off big tech competitors, and OV is partnering with banks that want a direct relationship with customers without being disintermediated by big wallet providers. Those interested can contact OV through its website or directly contact: Margaret Bouse, mbouse@ovloop.com About OV Loop and its CEO, Will Graylin: OV Loop provides a Community Empowering Super-App Platform to facilitate more seamless and trusted commerce relationships between brands and people. Brands can deliver Omnichannel Engagement and Loyalty experiences via people’s Private Universal Wallet & Messenger. Among its portfolio of patents, OV Loop owns the powerful HCE patents, now standard for tokenized NFC payments, allowing OV to uniquely enable its merchants to deliver 1-tap-pay rewards on their existing POS without change. Now, brands and merchants can rebuild customer relationships with the right tools and people can retake control of their identity and privacy. OV Loop’s patented super-app platform delivers more privacy, convenience, and savings for people, and more sales, loyalty, and profit for brands. OV Loop was founded by Will Graylin, a payments innovator and serial entrepreneur. Will was the Global Co-GM of Samsung Pay after Samsung acquired his company, LoopPay. He was also the founder and CEO of ROAM Data, the largest provider of mobile POS solutions for competitors of Square, later acquired by Ingenico; and of WAY Systems, the world’s first pocket-size POS acquired by Verifone. After serving five years as a Nuclear Submarine Officer, Mr. Graylin earned two master’s degrees from MIT and holds a dozen patents from his inventions. He also served seven years on the Board of Directors for Synchrony Financials (NYSE: SYF, the largest private label credit card issuer in the world). He is concurrently CEO of Indigo Technologies with breakthrough smart-wheels powering next-gen smoother, roomier, and light EVs. Will is also an investor/director/mentor to numerous high-tech startups and non-profit organizations including ROCA and Global Unites. Contact Details OV Loop Margaret Bouse mbouse@ovloop.com Company Website https://ovloop.com/

January 05, 2023 12:10 PM Eastern Standard Time

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Variational AI Files Two US Provisional Patents for Potential COVID-19 Drug Created by Generative AI

Variational AI

Variational AI, developer of the Enki™ generative artificial intelligence (AI) drug discovery platform to redefine the economics of drug development, today announced that the company has filed two provisional patents with the United States Patent and Trademark Office (USPTO) related to new chemical entities (NCE) successfully created using generative AI. Variational AI’s protease inhibitors are among the first NCEs created via a purely generative model and will be useful in the development of COVID-19 drugs as part of the company’s coronavirus antiviral program. Of even greater significance, this method underscores the potential of generative AI to create novel, efficacious, safe, and synthesizable molecules. “The filing of these patents is a concrete milestone not just for Variational AI, but for the applicability of generative AI to the domain of drug discovery,” said Handol Kim, co-founder and CEO, Variational AI. “Whereas adoption of AI for drug discovery is accelerating, until now it has been based on older discriminative models. Though powerful, these models are essentially just performing faster and better virtual screening of known or existing molecules. Enki™ does not screen, but rather truly creates new molecules, similar to how other generative AI models like DALL-E and ChatGPT create novel images and text based on prompts. In our case, we use the language of chemistry as prompts to describe the molecules we want.” While generative AI has recently been applied at scale to the creation of novel images, text, music, video, and software code, the successful application of generative AI to drug discovery is still nascent but potentially transformative. Variational AI’s platform created two novel lead candidates that each bind differently and distinctly to the SARS-CoV-2 main protease, the most promising therapeutic target implicated with COVID-19 across variants and potentially other coronaviruses. The platform is based on a generative model framework known as a variational autoencoder (VAE) and created these lead candidates after being trained on large sets of public and proprietary data including older SARS-CoV (SARS) main protease data. The candidates demonstrated potency, selectivity, and novel binding modes on the SARS-CoV-2 main protease that show potentially better safety profiles compared to the existing standard of care. Variational AI is now focused on training Enki™ for multiple drug targets in oncology and making rapid progress in this disease area, leveraging learnings from its success in antivirals, as well as other disease areas. “Our team of machine learning researchers has been developing and applying generative models for years, long before the recent interest,” said Jason Rolfe, co-founder and CTO, Variational AI. “Drug discovery is a massively difficult undertaking, yet we continue to make rapid progress working hand-in-hand with our drug discovery team as we move to addressing unmet medical needs in oncology and beyond.” Funding for this work was supported in part by Canada’s Digital Technology Supercluster in collaboration with adMare BioInnovations and the University of British Columbia. About Variational AI Variational AI uses generative AI to create novel and diverse compounds that are optimized for multiple properties to avoid the most common causes of drug attrition and increase clinical probability of success. Variational AI works with leading biopharmaceutical partners and is developing its own internal pipeline. To learn more, visit https://variational.ai. Contact Details SVM Public Relations Jordan Bouclin +1 401-490-9700 variationalai@svmpr.com Company Website https://variational.ai/

January 05, 2023 10:00 AM Eastern Standard Time

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LiveChat Launches in Square App Marketplace to Provide Omnichannel Chat Features for Square Sellers

LiveChat

LiveChat, a provider of software solutions for managing business communication, announced the launch of its integration with Square, the globally trusted software, payments, and hardware company. The new offering enables merchants to incorporate the LiveChat software into their Square Online stores directly from the Square App Marketplace with just one click. LiveChat is a full-service customer support platform that assists businesses in capturing leads and making the purchasing process easier. Today, over 37,000 companies in more than 150 countries trust the platform to communicate with and engage clients. Square Online is an eCommerce website and online ordering platform that lets businesses sell, fulfill, and process payments online. Built specifically to adapt to how customers order today and tomorrow, Square Online has everything a restaurant, retailer, or service provider needs to deliver exceptional online experiences. Square Online syncs seamlessly with all Square products to streamline processes and unify operations in one central place. “Business owners, no matter the industry, are looking for convenient software solutions that keep sales up, and customers engaged while streamlining existing processes. That's what we have in our minds while building our product portfolio and also choosing partners to collaborate with. With Square, we share the same goal of building software that allows business owners to focus on improving their company's omnichannel operations. I'm sure that our software will become a driving force to improve merchants' communication with their customers,” said Szymon Klimczak, CMO at LiveChat. Communication without barriers, LiveChat’s vision, is supported by its numerous integrations and a high degree of customizability. After a quick 5-minute set-up, Square sellers have access to a fully-fledged business communication tool designed to make a company’s customer relations workflow smoother and easier to manage. By installing the chat application, business owners provide their customers with omnichannel experiences via LiveChat’s widget on a store’s website, Messenger, WhatsApp, Apple Messages for Business, SMS, and more. With the help of chatbots, visitors can receive answers to their questions 24-7. Besides, customer requests can be easily managed using the platform's built-in ticketing system. LiveChat is built on the foundation of providing business efficiency. The platform enables companies to substantially lower their overall cost per interaction. With LiveChat, Square sellers gain access to a variety of chat, engagement, and analytics tools for support, sales, or marketing. Using pre-chat surveys or a real-time preview of pages, support agents can get to know a store’s potential customers, reach out to them at the right time, and spark a conversation with personalized greetings based; such as on the pages they’re seeing. A survey showed that consumers appreciate helping them with personalized messaging. Organizations that consider that fact while communicating with them can expect a 16% more impact on commercial outcomes than those that don't. Key benefits of the LiveChat app offered to Square sellers: Proactive customer support: communicating and engaging with customers using a customizable chat with real-time data, interactive greetings, message templates, chatbots, and more. Over 200 tools to integrate with LiveChat: connecting the platform with CRMs, data analytics tools, email campaign software, and more to streamline processes and provide even better CX. Being where customers are: accessing customer queries from various channels in one place, saving time on switching tabs while communicating with customers the way they like. To learn more about LiveChat's collaboration with Square, visit this page. About LiveChat LiveChat is a complete customer service solution that offers several ways for businesses to communicate with buyers. Our industry-leading portfolio of products includes LiveChat, ChatBot, HelpDesk, and KnowledgeBase – all designed to enable contact with companies at any time and through a variety of communication channels. A wide range of business customers uses the platform because of its customization capabilities and limitless integrations. LiveChat encourages tech firms and developers to build their own solutions on the platform’s back-end, allowing organizations to configure the application to fit their specific needs. It also integrates with all popular messaging channels and hundreds of other tools such as Shopify, Hubspot, and Google Analytics. Founded in 2002 with offices in Poland and the United States, LiveChat is actively used by over 37,000 companies worldwide and supports over 75 million chats monthly. Learn more at www.livechat.com. Contact Details LiveChat, Inc. Public Relations Team pr@livechat.com Company Website https://www.livechat.com/

January 05, 2023 09:13 AM Eastern Standard Time

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